It might seem like a small thing to not have to grab the phone and turn your attention away from your work for such a minimal amount of time, but trust me, it's kind of a big deal...depending on what you do for a living. If you're an IT professional, Skype is almost a must. If you're a server at a restaurant, maybe not so much.
Those that would benefit most from Skype are those that (1) work a lot on the computer, (2) frequently need input from others to complete job functions, and (3) prefer to get things done as efficiently and quickly as possible. On the third point, I recognize there are those that like to make a phone call and get away from the desk, but if you're an on-task individual, you'll love the focused work that Skype can deliver.
Some of the best fit professions and industries that I could think of include IT, accounting, telecommuting professionals, internal support personnel, and insurance agents among others. With tax season approaching, I can see accountants across the country calling their clients for clarification, tax forms on screen, and keying in all of the necessary details. All of this without moving away from the desktop.
If you haven't tried Skype, it's free if you are calling a fellow Skyper, but you'll need to pay $2.95/month if you want to make calls to folks on regular phones. After spending a little time on Skype, I can tell you it's a really nice experience, as you can talk, instant message, and even send text messages from the comfort of your computer. It's nice if you're working on a project to just pop in on Skype, get the answer you need, and fix the issue on the spot without ever breaking your focus.
By the way, the call quality on Skype is unbelievably good. It's very close to my landline and a few cuts above my BlackBerry. To learn more about Skype, follow this link.



